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Customer Feedback
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We would like to hear from our customers. please share your experience with us on
our service :
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Testimonials
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"I had a three hundred page novel I was working on when my computer crashed. When
I could not find a backup, I thought months of work had gone down the drain. A friend
referred me to Aloha Data Services, and they were able to restore the information
to a document file so that I could continue working. Their courtesy and pricing
was phenomenal. I highly recommend their services to anyone."
-C. Ian Matt
Damnationseekers.com
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"Dear Aloha Data Services,
I would like to thank you again for the services that you provided for our scanning
job. I will definitely refer your company to others. I would also like to express
our gratitude for the professionalism showed by your staff members in our office.
They were very organized and courteous with our employees. They did not interrupt
the flow of our operations at all. Please forward our thanks to them."
-Katie
Honolulu
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"Bill and I had planned our honeymoon in Hawaii for more than a year and had the
time of our lives and took many pictures to help us remember this special occasion.
We were heartbroken when the waterproof case to our camera leaked and all of our
photos were lost. Our camera’s warranty could not restore our photos. I gave the
damaged memory stick to Aloha Data Services and by the time we got back home to
Michigan, the new disks containing our restored photos were waiting for us. I was
surprised that it didn’t take as long as they said it would. They were very understanding
of what this meant to us and were very kind and helpful. I would definitely use
them again."
-Alicia Johnson
Michigan
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"When our hard drive crashed, nobody was prepared for the nightmare of losing all
of our clients’ data. Even though we thought we had a backup system, someone in
our office had hired an inexperienced IT guy, and the backup proved ineffective.
I didn’t even want to think about facing our clients, and thanks to Aloha Data Svc,
we didn’t have to. I explained what a priority it was and they had our information
recovered within two weeks. We are very grateful for them and for second chances."
-Name withheld
Company name withheld
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"I have to admit that I was skeptical about your OCR scanning [optical character
recognition] when I sent you my documents. I had tried it before myself and had
a lot of trouble, especially with poor quality copies. But when I reviewed the files
for accuracy, there were hardly any changes at all that had to be made. I was very
impressed. I am also very impressed with the way your employees talk to people over
the phone. These days, it is getting hard to get good service..."
-C. Cornwell
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"Dear Aloha Data,
I am very glad to finally find a data-entry company that is locally owned and operated,
who is reliable and can meet deadlines. Your services have been much needed on the
island. The documents collected by our marketing department are handwritten by potential
customers and are irreplaceable. If we send our forms to the mainland, they can
be lost in the mail. We are very satisfied with the way you scheduled to pick up
our documents in person, and the timeliness with which you completed the work. I
am certain that we will have need for your services for a long time to come. Thanks
again."
-Leilani K.
Oahu
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"Our files had overrun our office and were taking up so much valuable space. We
even had to rent storage space, which posed additional difficulties when we needed
to access certain files. Also we were concerned that files in storage may not be
secure. We are very relieved to have been referred to Aloha Data Services. Now our
files are safe and secure in a digital format, which we can access from multiple
computer terminals quickly and easily. We no longer have to pay for storage, but
the best part is that we have our office space back. Never realized how big the
place is because it was so crowded."
-Kuulei L.
Oahu
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"Over the years we religiously kept files and records, however, finding particular
documents was sometimes a nightmare. Parts of our file system were terribly disorganized.
Aloha Data Service was able to scan all of our documents with a retrieval system.
Now we can pull up matching documents by name, date, subject, etc. It has never
been easier to find what we were looking for and we now realize the expense and
manpower wasted using the old paper system. Having Aloha Data convert our files
to an electronic format was one of the wisest investments we have made in a while..."
-Kam. A.
Oahu
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"I had used Aloha Data Services before, but when I found out about their Data Analyzing
services, I decided to test them out for my school surveys. Aloha went as far as
designing, printing and stapling the questionnaires for me. After the questionnaires
were completed, they analyzed them and returned the final data with a report in
a timely manner. It couldn’t have been easier."
-Name withheld
Principle Investigator
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"I have been translating and placing retail adds in Japanese magazines, but have
received some negative comments about the translation. I needed not only a translation,
but I needed wording that seemed natural and effective. After testing Aloha Data
Services for their ability to provide a professional and authentic feeling translation,
I have received very positive feedback. I asked some of my customers about my adds
and they did not even realize it was a translation."
-Your Boutique
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"Aloha Data provides great customer service! I recorded some lectures at the Honolulu
Int. Film Festival that I found indispensable. Aloha was able to take my tape and
give me a transcript in a word document. I was then able to add notes and mark certain
passages. I found this a big help and the expense was very reasonable."
-Charles K.
Aspiring Filmmaker
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"We run a small business and sometimes need extra help with bulk mail, folding,
printing etc. I found out that Aloha hired out for special jobs like this. Now I
have help when I need it, without having to keep extra staff around all the time,
and always trying to find work to give them, which took away from my own productivity.
We appreciate Aloha Data Services’ flexibility and willingness to take on smaller
jobs like ours. Thanks Aloha!"
-Mike J.
Oahu
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